password issues

  • Unknown's avatar
    sterlingsblogcom · Member ·

    I just created my first blog and I am super excited to start customizing it! However I’m having a lot of password issues and navigation issues. I can login to word press on my phone but if I try on my laptop, it tells me that there isn’t an account with my email. So quite confused and frustrated and would really appreciate some help!

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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