Password issues

• 

  whitey777 · Member · Jan 24, 2019 at 2:39 am

  • Copy link
  • Add topic to favorites

  I am unable to reset link u send (email visible only to moderators and staff) and website:2m33.com there is also a nickname Whitey777

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jan 24, 2019 at 1:58 pm

  • Copy link

  Hi there,

  I just emailed you a manual password reset link. Please let me know if you do not receive the email.

  Thanks,

• 

  kokkieh · Staff · Jan 25, 2019 at 9:38 am

  • Copy link

  Hi there,

  The site at 2m33.com is not hosted on WordPress.com, so we cannot help with this, and our password reset link won’t help for that site. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider, Hostgator.com, instead.