Password lost and can't use email

  • Unknown's avatar
    davidenu · Member ·

    Hi,
    I have a problem connecting the wp blog : last password known doesn’t not work anymore, it is also not possible to use the proposed form because I cannot access the old registered email account that is attached to the wp blog, what can I do?
    The blog is associationartemisia.wordpress.com
    I know the previous password, the ID used, I have official document about the non profit organisation that is connected to the wp blog… no one know what really happend, and know we need help to connect to our wp blog.
    Many thanks, regards
    David

  • kokkieh · Staff ·

    Hello David,

    If your password doesn’t work and you no longer have access to the email address you’d used to create the account, you need to submit the account recovery form providing one of the other forms of verification we require. If you are unable to provide one of the forms of verification on that form, it’s not possible to regain access to that account.
    Account Recovery

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