password lost – error 404 insted of password recovery

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  helpdeskmalaga · Member · Nov 4, 2014 at 6:50 pm

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  the company I work for has the website:

  http://www.almacenhermanosdiaz.com – we currently can not get into the admin section. Our user name is: almacen – the password however, we cannot remember. Upon trying to reset the password we get the Error 404.

  Please, please help.
  the email address is (email visible only to moderators and staff)

• 

  timethief · Member · Nov 4, 2014 at 6:58 pm

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  Sorry but that site is not hosted by WordPress.COM and we cannot help with it.

  WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page