Password Not Recognized

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  alsus131 · Member · May 16, 2019 at 2:33 pm

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  I’m connected to my WordPress account on my desktop but when I try to access my account on my phone it’s not recognizing my password. I’ve rest the password but it’s not working.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · May 17, 2019 at 12:08 pm

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  Hi alsus131,

  Are you trying to login to WordPress.com and edit bergersblather.wordpress.com using the browser or our app, on your phone?

  If you are trying to access a different site, what is the URL of the one you need help with?

  Let’s go from there…

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  felipe4adan9lerma · Member · May 19, 2019 at 3:19 am

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  Hi, I’ve tried & tried to log into https://www.dogfordstudios.com/washington-d-c-what-im-packing/ so I can comment, but I get a msg saying neither my user name nor email is recognized.

  I’ve also reset my password but when I try it I still get the above msg.

  Now I’m at the point I’m not sure what my password is & really don’t want to reset it again and then have stuff not working on my iPhone or iPad.

  I’ve also recently started using the WP app & somethings show up there & other don’t.

  Any help appreciated, thanks!

  Adan

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  kokkieh · Staff · May 23, 2019 at 1:15 pm

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  @felipe4adan9lerma,

  That site is not hosted on WordPress.com, so we don’t have any control over their commenting system. Please contact the site owner directly for help with this.

  Also please don’t post into unrelated threads started by other users. If you need help with issues related to your WordPress.com account or a site hosted on WordPress.com, you can open your own support ticket at https://wordpress.com/help/contact