Password problem and lost website connection

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  jdalier · Member · Oct 19, 2020 at 2:15 am

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  My website manager moved to another state due to Covid. I put in the user ID and clicked to make a new password. When opening WordPress I couldn’t find my website. HELP! What am I doing wrong?

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  kokkieh · Staff · Oct 19, 2020 at 6:10 am

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  Hi there,

  Can you tell us the URL of the site you’re trying to access?

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  jdalier · Member · Oct 19, 2020 at 4:03 pm

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  We found it! Was under another user name and password. Evidently unknown to us, we have several accounts in different names and passwords. Thanks for checking in.

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  staff-ozmodiar · Staff · Oct 19, 2020 at 5:11 pm

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  Glad to hear you got it sorted out!