Password problems

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  crazyowlshaman · Member · Mar 21, 2017 at 8:48 pm

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  Hi,
  Wordpress refuses to recognize my password, no matter how many times I go through the lost password process. Ive tried changing it through email and directly on the site.

  It recognizes my password when I attempt to log in to my own account, but it doesn’t recognize it when I try to log into the forum of the webpage I manage.

  I can get to my WordPress profile, but I can’t log in to a page. Help!

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  staff-zinnia · Staff · Mar 22, 2017 at 3:24 pm

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  Hi –

  Do you use a password manager? Are you also updating the password with that program?

  Which site do you need help with?

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  crazyowlshaman · Member · Mar 22, 2017 at 3:42 pm

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  Yes, I have a password manager, but I also have tried typing it in.
  The problem comes when I try to log in to twinbeakschickenpodcast.com. basically, WP doesn’t recognize my PW when I try to interact with my site. Either as a user or admin.

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  staff-zinnia · Staff · Mar 22, 2017 at 4:04 pm

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  Hi –

  That site is not hosted on our servers here at WordPress.com.

  It looks like you’re using the installation of WordPress with a hosting company. There are 2 versions of WordPress and this guide outlines the differences: https://en.support.wordpress.com/com-vs-org/

  You’ll want to post at wordpress.org/support for help or contact your hosting provider.