password protected page
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Hello! My password only works half the time for a password protected page that I created on my site. How can I fix this?
I don’t have a site linked to this WordPress.com account
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Hello there!
Thanks for reaching out :)
Could you please share your site URL in question, so we can take a closer look and help?
Also please note that here in this forum we only provide support for sites that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.
You can learn more about the difference between WordPress.com and WordPress.org here:
https://wordpress.com/com-vs-org/
Regards:
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Hi there,
Your site is not hosted with us on WordPress.com, but using the open source version of WordPress at another hosting provider, so our ability to help troubleshoot this is very limited.
Please ask for advice from the WordPress.org community instead in the forums linked above.
That said, is the issue perhaps that you enter the password the first time you go to the page, but the next time it doesn’t ask for the password, and the page is already loaded? If so, that’s entirely expected.
When you enter the password on a protected post or page, that sets a cookie in your browser that says you’re allowed to see the page. The WordPress software does this exactly so you don’t have to re-enter the password on every subsequent visit.
So until you either manually clear cookies or that cookie expires (I want to remember this particular one persists for 30 days, but don’t quote me on that), you won’t need to enter the password again in that particular browser. But if you accessed the site from a different browser, it should ask you for the password again.
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