Password Protected Page – Not getting login box landing page

• 

  keeleburgin · Member · Apr 29, 2020 at 11:53 pm

  • Copy link
  • Add topic to favorites

  I have created a new page that is password protected. It is a child to another password protected page with the same password.

  Both pages are published but not yet linked to on the website. I sent my colleague a link to the parent page. She gets the login box and is able to log in.

  Then she links to the child page. But instead of getting the login box landing page she gets only an error message “Oops! You need to be logged in to see this form.”

  Help! And although it works for me on my computer in Safari, it does not work on Chrome. And it didn’t work for me on my iPad.

  The problem child page has Ninja Form as its content in case that makes a difference. But we have another password protected Ninja Form page that works just fine.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Apr 30, 2020 at 10:50 pm

  • Copy link

  Hi there,

  What is the username of your colleague that is having issues? I see that you have a Business plan and therefore you have access to our live chat support. Please start a chat session from the link below and we’ll help you resolve the issue you’re having.

  https://wordpress.com/help/contact

  Thanks!