password recovery

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  vivinfrance · Member · Dec 18, 2011 at 2:23 pm

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  Why do the ‘new’ passwords you send me not work? I have been through three in the last few days, each complex alphanumeric which have to be typed in digit by digit. My pc upstairs had to have Windows re-installed last week, since when I cannot get into my own blog. This is being written on my laptop.

  why are you not contactable by email? I’ve tried, but you never reply.

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · Dec 18, 2011 at 2:52 pm

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  We are volunteers in these forums, your fellow bloggers. Staff does look in sometimes, but they would not discuss resetting a password in a public forum.

  If you have used password recovery, and if you did not like the “complex alphanumeric” then you could go to Dashboard—>Users—>Personal Settings—>scroll down to “New Password” and type in a password you can remember—>Save Changes