PASSWORD RECOVERY
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I’ve sent multiple email password recovery requests for an existing account and have not received one email to reset my password. Please help!!
The blog I need help with is: (visible only to logged in users)
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Hi,
Anything yet? Sometimes it takes awhile and it can be frustrating.Silly question, but, have you checked your spam folder?
Also, did you use the same email that you used to create the site you listed? -
This is an empty site hosted by wordpress.COM https://motiv8fitnesscom.wordpress.com/
What I post below applies only to sites hosted by wordpress.COM.
You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:http://NAME_OF_BLOG.wordpress.com/wp-admin/
*Replace NAME_OF_BLOG in that URL with the actual name of your blog.
I recommend bookmarking that link or memorizing it.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/
https://en.support.wordpress.com/account-recovery/#account-recovery-formIf you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
I’m not even sure which email address this site is attached to.
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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re: http://www.motiv-8fitness.com
motiv-8fitness.com is hosted by GoDaddy.com
IP Address: 50.62.119.1
Name Servers:
ns20.domaincontrol.com
ns19.domaincontrol.comThat site is not on our WordPress.COM servers. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.
The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
@socgrrrl
When I answer questions here like I have done for over 10 years time I am multitasking from my business and also serving clients and customers.I do not have the time, nor the patience, nor even the slightest inclination to ghost the threads of new volunteers and make corrections and Staff do not monitor every thread here.
So if your answers are nor useful or correct the person who asked for support simply experiences a cry for help that fell into the great abyss of nothingness.
Please use tag search and google search and do not post into any thread unless you are convinced that you can backlink to either a relevant support doc, or a relevant recent correct answer provided by Staff, our Moderator or by and experienced Volunteer like me.
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Hi there,
I’m sorry, but, I was attempting to extract information from him to arrive at an answer.
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@socgrrrl
I know what are trying to do but having follow you around and follow others too is making me crazy. I can answer 4 times as many threads and answer them correctly if I don’t have to ghost your threads.Are you trying to get on Staff? If so I start tagging every thread with an incorrect or incomplete answer with modlook and then Staff can take care of them all.
Right now I’m so peeved I’m logging out.
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@timethief:
I was trying to help other users, that’s all. I do google and look at forums to try to extract pertinent information that will help them. -
jrudnick1
I don’t why this thread is tagged with modlook. I answered the question correctly.re: This empty site hosted by wordpress.COM https://motiv8fitnesscom.wordpress.com/ read
https://en.forums.wordpress.com/topic/password-recovery-13?replies=8#post-2870985re: This wordpress.ORG software install on paid hosting http://www.motiv-8fitness.com read https://en.forums.wordpress.com/topic/password-recovery-13?replies=8#post-2870988
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Removing modlook tag. Let me know if you still have any questions about the resources @Timethief provided.
Thanks,
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