password recovery

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  wealthticket · Member · Aug 17, 2018 at 11:31 am

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  I have an account and this is the info for that account: 2kreviews.com/wp-admin
  username: [redacted]
  password: [redacted]
  I am unable to log in and I do not get the email in my email (email visible only to moderators and staff) to change the password.

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Aug 17, 2018 at 11:46 am

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  Hi there,

  Your site is not hosted by WordPress.com, it’s is using self-hosted version of WordPress which is available at WordPress.org

  WordPress.com and WordPress.org are the two different versions of WordPress so to learn the difference please visit our support document:

  WordPress.com vs. WordPress.org

  This Forum is dedicated to sites build with WordPress.com

  Support for self-hosted WordPress.org sites is available at https://wordpress.org/support
  so, please try seeking help at WordPress.org Forum.

  Please don’t share any personal details, like passwords in the Public forum.
  https://en.forums.wordpress.com/topic/best-practices-community-standards/

  Hope this helps! Thanks!

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  justjennifer · Member · Aug 18, 2018 at 5:07 am

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  I’ve removed the sensitive information from your post but you should immediately change the password on your site and anywhere else you may have used it in the same combination.

  
  @vishalmukadam perhaps it was overlooked, but please always (always) tag such threads with modlook in addition to “remove personal info” Thanks!

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  vishalmukadam · Member · Aug 18, 2018 at 5:13 am

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  @justjennifer,

  please always (always) tag such threads with modlook in addition to “remove personal info”

  Hey, Thanks for the reminder. :)