Password Recovery
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I need help to recover my password and by the way I no longer have access to my password that is linked to my password recovery
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Hi there,
Can you please tell us the address of the site you’re trying to access?
You can find the account recovery process for sites hosted on WordPress.com here:
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Hi there
I have forgotten my log in details as well as the password for the email address I used for the account. What should I do? I am seeing the money go out of my account as it’s premium but can’t use it etc.
I know details that only owner of the account would use and can provide the bank details used so I trust we can resolve this.
Thanks, JB
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It is impossible to accurately advise you without knowing the site you’re trying to access.
If the site is hosted on WordPress.com, please see the account recovery process I linked to above. If you have active upgrades on that site, you can verify your ownership using a transaction ID for a recent payment on the site.
That form is the only way to do this. Please don’t post any verification information here in the public forums.
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