Password Recovery

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  fayelonglegs · Member · Mar 25, 2023 at 1:42 am

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  I am Julie of Positivelyjulie.com. My husband passed away and I can’t locate my password. I have tried to reset it repeatedly and am not receiving an email to reset. Can you help?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Mar 25, 2023 at 11:16 am

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  Hi Julie,

  I’m very sorry about your husband :(

  I had a look at the site Positivelyjulie.com, and it seems that it’s hosted with HostGator, rather than WordPress.com. I’d suggest getting in touch with them directly: https://www.hostgator.com/help.

  To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

  We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

  You can find more details about WordPress.com and WordPress.org on this page:

  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/.

  I hope that helps.