Password Recovery
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I am Julie of Positivelyjulie.com. My husband passed away and I can’t locate my password. I have tried to reset it repeatedly and am not receiving an email to reset. Can you help?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi Julie,
I’m very sorry about your husband :(
I had a look at the site Positivelyjulie.com, and it seems that it’s hosted with HostGator, rather than WordPress.com. I’d suggest getting in touch with them directly: https://www.hostgator.com/help.
To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.
We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.
You can find more details about WordPress.com and WordPress.org on this page:
https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/.
I hope that helps.
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