password reset

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  bluforceperformance · Member · Jul 17, 2021 at 8:18 pm

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  Hello I cant log back on and i was locked my admin account. I had changed the password and forgot to write it down. I cant log back on.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Jul 18, 2021 at 4:11 am

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  Hi there, this site isn’t hosted on our services:
  https://wordpress.com/support/com-vs-org/

  Are you using bluforceperformance.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, use the forums for self-hosted sites at https://wordpress.org/support

  Or you’d be welcome to transfer the site to our services so we can provide direct support here. Cheers!