Password Reset

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  gwhelan101 · Member · May 25, 2017 at 8:45 am

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  I have reset my Password but am unable to login to my WP account with the new password with neither my User Name or Email. Any suggestions on how I can resolve this?

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  otpidusprime · Member · May 25, 2017 at 8:50 am

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  Hello @gwhelan101
  If you have access to the registered email, then you can reset the password again to resolve this: https://en.wordpress.com/wp-login.php?action=lostpassword

  If you have completely lost access to the account then you can fill up this account recovery form to prove the ownership of the account: https://wordpress.com/wp-login.php?action=recovery

  More information about account recovery can be found here: https://en.support.wordpress.com/account-recovery/

  Let us know if these help. Thanks! 🙂

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  kokkieh · Staff · May 25, 2017 at 10:30 am

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  Hi there,

  To what account are you trying to log in? What is the username or site URL?

  The fact that you can post here in the forums means you’re already logged in as gwhelan101, but there aren’t any sites in this account.

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  gwhelan101 · Member · May 25, 2017 at 10:35 am

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  I’ve sorted the problem now. Thanks for your help.

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  otpidusprime · Member · May 25, 2017 at 10:46 am

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  @gwhelan101 glad you figured it out.
  Thanks for informing! 😇