Password Reset

  • Unknown's avatar

    Just had to reset my password after clearing my cache. Now, I can’t get access to the back end of any of my three sites at rwoelfel2.wordpress.com.

    How do I get past this issue?

    Rick

  • Hello Rick,

    The account you’re using to post here does not own any sites, and appears to have been inactive for several months until you just reset the password today.

    The site at rwoelfel2.wordpress.com belongs to a completely different account, username, rwoelfel. You’ll need to log into that account instead to be able to access this site.

  • Unknown's avatar

    Hi kookieh,

    The site rwoelfel2.wordpress.com is mine and that’s the one I’m trying to get into.

    When I cleared my Safrai cache it wiped out the password. I created a new one and was able to get into the site but I can’t find my three sites.

    The issue is complicated by the fact that my e-mail address changed about a year ago.

    I’m trying to get into this account under the name rwoelfel but your system won’t let me.

    Rick

  • As I said above, that site belongs to the rwoelfel account, not the rickwoelfel account you’re using to post here.

    If you’re unable to log in using the rwoelfel username, and the password reset won’t work, please use our account recovery form to verify your ownership. That is the only other way to regain access to that site:

    Recover Your Account

  • Unknown's avatar

    I was able to get in… Your insights worked.. Thanks for your help.

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