Password reset

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  livingstylematters · Member · Nov 18, 2019 at 8:38 pm

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  Hi there
  I can’t seem to access my website. I forgot my password and have tried to reset it twice already. When I try to access my site using the new password, the password doesn’t seem to work. It seems like I’m locked out. Please assist as I’ve stopped working in my site due to this issue.

  Thanks

  Maggie

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  kokkieh · Staff · Nov 19, 2019 at 7:17 am

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  Hi there,

  What is the URL of the site you’re trying to access?

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  mail4bfe42c2803 · Member · Nov 19, 2019 at 7:35 am

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  Hi I also can’t get access to my site and its driving me crazy…..
  have reset my password …PLEASE help me.

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  fstat · Staff · Nov 19, 2019 at 8:21 am

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  Hi @mail4bfe42c2803,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/