password reset

• 

  inhskw8d3e · Member · Apr 25, 2020 at 8:26 am

  • Copy link
  • Add topic to favorites

  I can’t reset my password I think because my old site has had the email facility removed when the site was removed after company stopped trading. how can I change the password to get in to build a new site.

• 

  supernovia · Staff · Apr 28, 2020 at 12:42 am

  • Copy link

  Hi, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover Your Account

  Or, for your own copy of WordPress with a different host, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/