Password reset

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  thelovelyladymagazine · Member · Aug 4, 2020 at 12:17 pm

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  Hello, I needed a password reset and the links are coming up invalid. I did it 4 times and neither are working.

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  kokkieh · Staff · Aug 5, 2020 at 9:09 am

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  Hi there,

  What is the URL of the site you’re trying to access?

  If you’re trying to reset your admin account password for https://thelovelyladymagazine.com/, we can’t help you here.

  The admin password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please ask the WordPress.org community for advice at https://wordpress.org/support/forums, or contact your hosting provider instead.