Password Reset Email not Sending
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Hello,
I have two accounts I am trying to reset the passwords to. One is (email visible only to moderators and staff) and another is (email visible only to moderators and staff) (these are two separate emails).
I am not receiving password reset emails to either email. I have access to both. Any help here would be appreciated.
The blog I need help with is: (visible only to logged in users)
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Also the blog I need help with is not the one listed. Thanks. I am just trying to gain access to two other accounts and the password reset emails are not sending.
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Hi there,
I can see we’ve been sending password reset requests to one of those emails, but they’re bouncing with an error that the address is no longer valid. If you’re sure the address is still active, you’ll need to contact Yahoo support to find out why they’re rejecting our emails with that error.
For the other email address I don’t see any password reset requests at all, so we haven’t sent any emails.
I cannot give you any more specific information unless you actually email us from the specific address in question, or otherwise verify your ownership of the account connected to that email.
If you don’t remember the login details for the accounts and password resets aren’t working, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.
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Hi there,
If you are unable to fill out the form, please contact our Account Recovery Team directly at
passwordhelp@wordpress.com.Thanks!
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