Password Reset functionality is broken – Always says password has previously been used
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I have tried even using the native ‘Generate Strong Password’ as well as LastPass’s Password Generator, which generates completely random strings of varying length and composition, based on user settings (i.e. length, alphabetical only, alpha-numeric, include symbols, etc.) I can assure you that I entered multiple values that I have not used previously that were all rejected as being previously used. Now I am not sure I will even be able to log in again, because I assume the ‘Forgot Password’ shares the same code.
Please help!
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Additional Update:
I took a chance and logged out and tried to log in using the stored (updated) credentials of the last password I attempted to change to, and I was able to log in successfully. So it seems that the actual password change is successful, but there is a bug that causes the site to display the “Previously Used Password” error text even on successful changes. (Using Edge Browser version 86.0.622.38 on Windows 10 version 1803, build 171734.1726)
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Hi there,
Just to confirm, you’re experiencing this when trying to change the password from https://wordpress.com/me/security?
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