"Password reset is not allowed for this user"

younicus · Member · Sep 11, 2017 at 10:25 am
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Hello,

For my other account ‘Younicook’ I used Clef to log in.

Now that Cleff has been discontinued, I will have to log in with a password. WP doesn’t recognize the last password I remember, so I am trying to reset te password. I get the error: ‘Password reset is not allowed for this user’ when I enter the manin username.

How to solve this? Thanks!

Regards,
Erik

The blog I need help with is: (visible only to logged in users)
younicus · Member · Sep 11, 2017 at 10:26 am
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The blog I need help with is younicook.wordpress.com.
christineoakfield · Member · Sep 11, 2017 at 10:29 am
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Hi, @younicus,

The blog I need help with is younicook.wordpress.com.

Doesn’t exist.

Double-check that URL for me, and I’ll take a look. I don’t see any other sites with content attached to your account.

Thanks.
younicus · Member · Sep 11, 2017 at 10:52 am
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Sorry, I just corrected the automatic bottom sentence.

It is about the following URL: younicook.nl
christineoakfield · Member · Sep 11, 2017 at 11:08 am
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:)

It is about the following URL: younicook.nl

This site is not hosted here on WordPress.com, so there isn’t much we can do to assist here.

Support on these forums is for WordPress.com only.

With a WordPress.org install, you are running your own installation of WordPress that you are responsible for maintaining. If you need support you may head to the awesome https://wordpress.org/support community for assistance.

If you don’t already have one, you will need to create a free WordPress.org account to post there. You may register here:
https://wordpress.org/support/register.php

The following guide outlines the differences between what WordPress.com here does and the installation that you have with WordPress.org:
https://en.support.wordpress.com/com-vs-org/

Kindly advise if I have the wrong information. I hope you find a quick resolution.

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