password reset link appears to be invalid

• 

  sanketpavar · Member · Dec 19, 2018 at 1:04 pm

  • Copy link
  • Add topic to favorites

  every time i try to reset my wordpress panel password it shows Your password reset link appears to be invalid. Please request a new link below. please help me

• 

  kokkieh · Staff · Dec 21, 2018 at 10:44 am

  • Copy link

  Hi there,

  What site are you trying to access? The account you’re using to post here does not own any sites on WordPress.com.

  If you’re using the open source WordPress software at another host, we cannot help with this. The password for such a site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for the self-hosted version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.

• 

  sanketpavar · Member · Dec 24, 2018 at 10:20 am

  • Copy link

  Thanks for the information.