password sent through email

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  abbeyrexi · Member · Oct 3, 2013 at 12:40 pm

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  My co-contributor to my blog “sokoorbust” lost her password and when trying to reset it, cannot because the confirmation is sent to a phone number that she no longer has access to. Can her password be sent to my email instead of through SMS?

  PLEASE HELP!

  The blog I need help with is: (visible only to logged in users)

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  lettergrade · Member · Oct 3, 2013 at 1:16 pm

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  No, sorry, it can’t be sent to your email instead. Has she also lost access to her original email address? The password change confirmation should have been sent there as well: Lost Password

  If all else fails, she may need to start over with a new account, but you can bring that new account up to date by changing the author of all her previous posts to correspond with the new account.

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  abbeyrexi · Member · Oct 3, 2013 at 1:28 pm

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  We got it figured out. Thank you!

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  lettergrade · Member · Oct 3, 2013 at 1:28 pm

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  That is good news. :)