Password Suddenly Not Working

  • Unknown's avatar
    jamesbouckley · Member ·

    Hi! Today I went to log onto my site but found my credentials are incorrect. I haven’t changed them and I remember what they are, so I’m unsure as to why they are not working. I clicked the lost password option, however, the email isn’t being sent through. Has anyone else experienced this or know what to do?

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

    Many thanks.

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