passwords
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I have set up a WordPress website named TissueBoxCoversLLC.com. I cannot get into my dashboard because it does not recognize my password. When I try to do a password reset and use my email address ((email visible only to moderators and staff)) it does not send me anything. I can’t get into my dashboard to make any changes. I have tried everything. No luck. Can you help?
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:
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