Past the 24hr mark

  • Unknown's avatar
    nejinara · Member ·

    Importing two blogs I tested the smaller of the two to confirm it was in fact working. However the second blog has gone past the 24hr time frame with no change. Is there any way to confirm if it is still queued to be imported?

    Hope to get some help and thanks in advance!

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve double checked to confirm your import is still queued. It didn’t get stuck. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

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