Pay

• 

  fowlesvjczx · Member · Nov 21, 2023 at 10:23 am

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  When I tried to upgrade my package, I encountered a payment failure and received a message stating that purchasing has been disabled. Now, I would like to enable purchasing again. What should I do?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Nov 22, 2023 at 9:27 am

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  Hi there!

  We’re unable to help you with this in the forums. I see our billing team may have replied to you via email. Can you reply to their email if you need further help with this? If you can’t find their email, please write to billingsupport@wordpress.com.

  Thanks!