Pay bill

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  markcallaghan63 · Member · Mar 21, 2023 at 11:50 pm

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  I need to pay my bill. Got an email that it expires in 30 days and want to pay up. I have 2 sites with the same account. Landing page is Windycityrecords.org. I also have windycitymusic.org which opens the landing page of windycityrecords.org. I got an email with the headline ‘windycitymusic.org will expire in 30 days’. Please help me pay my bill so I don’t lose my site. Thanks!

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 22, 2023 at 9:01 am

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  Hi there,

  Those sites are under a different account than the one you’re currently logged in to. So to be able to renew them, you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  

  Account Recovery

  in WordPress.com Support

  4 min read

  At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset Proce

  If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

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  windycitymusic1 · Member · Mar 22, 2023 at 7:33 pm

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  Thanks that worked!

  Do I need 2 accounts to manage windycitymusic.org and windycityrecords.com? Seems like i have both linked to my account through windycitymusic1@gmail. I’d like to delete my account under (email visible only to moderators and staff) if I don’t need it to manage my 2 sites.

  Also, do I need my WordPress.com Premium account? I only use the site as a landing page with info like hours, address, email and links to Facebook, Amazon store, eBay and Discogs.

  Thanks!

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  windycitymusic1 · Member · Mar 22, 2023 at 7:35 pm

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  Sorry second account is windycityrecords.org, not windycityrecords.com

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  windycitymusic1 · Member · Mar 22, 2023 at 7:45 pm

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  Sorry, one more question; is windycityrecords.com available? Appears someone my own it but would love to add it to my account and make it the landing page for all 3 sites. Seems at though someone my own it but not sure. Thanks again.

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  aleone89 · Staff · Mar 23, 2023 at 7:11 am

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  Hey there,

  Happy to help you with this.

  I’d like to delete my account under (email visible only to moderators and staff) if I don’t need it to manage my 2 sites.

  If additional accounts are causing confusion, it is definitely possible to delete one as seen here: https://en.support.wordpress.com/close-account/

  Also, do I need my WordPress.com Premium account? I only use the site as a landing page with info like hours, address, email and links to Facebook, Amazon store, eBay and Discogs.

  I can’t see much in the way of functionality, and I can’t see any custom CSS, so you could potentially experiment with the personal plan with minimal disruption, and see if this suits what you need.

  A paid plan, at minimum the personal plan, would be required in order to set a custom primary domain.

  Sorry, one more question; is windycityrecords.com available? 

  It doesn’t look like this domain is currently available.

  I hope that’s useful info. :)