Pay pal charge

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  gd75laura19 · Member · Sep 26, 2019 at 6:12 pm

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  I have been charged for this without my consent. I am a student now it says I received a fine? What is going on here?

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 26, 2019 at 6:16 pm

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  You can’t check that charge at https://wpchrg.wordpress.com/. If you still have questions, you can use the contactform on that page.

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  gd75laura19 · Member · Sep 26, 2019 at 6:26 pm

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  Not helpful. It directed me back to the same site. Do you have customer service at all on your “happiness team?”

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  supernovia · Staff · Sep 26, 2019 at 7:57 pm

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  Hi @gd75laura19, we’re double checking with our payments team on this, but from what I can see, your account was set to auto renew. We can refund that for you if you’ll close the payment dispute. That’s what the charge is about as well, since disputes do create extra fees.

  If you’re able to cancel the investigation at the bank, we can refund. We cannot refund mid-investigation though.

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  staff-blorbo · Staff · Sep 26, 2019 at 8:52 pm

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  Ok, I see that the dispute has been canceled, and I have refunded this for you.

  Please note in the future that you can always cancel and refund purchases from https://wordpress.com/me/purchases or contact our support if you need help with that.