payement done but i have no subscription

  • Unknown's avatar
    marouanomary1 · Member ·

    payement done but i have no subscription

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    marouanomary1 · Member ·

    i have payed supscription Premium $96 Plan Subscription: $96 per year but ido not get the subscription on my account

    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I’m showing the charge attempt, but the payment did not go through because your bank blocked the transaction. Since no payment was received on our end, that’s why you don’t see the subscription under your account. You may see a temporary charge on your bank account, but that will eventually be removed since no funds were transferred – your bank can clear that up as well.

    Once you contact your bank and they clear up the problem, you should be able to process the payment for your subscription.

    Let us know if you have any questions or if you still have trouble.

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