Paying account
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Hi,
I’d be interested in getting a paying account instead of the free one but I’d like to know first: we already have a provider for domain and email. Would you take care of transfer to your service?
Many thanks
The blog I need help with is: (visible only to logged in users)
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WordPress.com does not accept incoming domain transfers. You can, however, map an existing domain.
In order to remove the .wordpress.com URL and replace that with a domain URL you have to purchase an upgrade. See https://wordpress.com/pricing/
See: Map an existing domain (one you already own) to your WordPress.com blog – if you already have a domain that you registered and purchased elsewhere. http://support.wordpress.com/domain-mapping/map-existing-domain/
What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content.
Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.
We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here http://en.support.wordpress.com/payment/
NOTE: WordPress.com does not provide an email service for blogs on their subdomains or on custom domains. Please see these support docs
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Would you take care of transfer to your service?
Please see: Moving from a Self-Hosted WordPress to WordPress.com
https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/
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