Paying Chargeback fee
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The annual subscription fee on charge card was mistakenly contested because forgot what the charge was for. I’m trying to pay the chargeback fee and annual subscription fee using another charge card. However, I keep getting message saying ‘This domain already exists and cannot be registered. ‘ How do I remedy this and is there a number I can call to talk to a person, which would make this much easier to explain and take care of. Thank you!
The blog I need help with is: (visible only to logged in users)
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See: Chargebacks & Disputes
https://en.support.wordpress.com/payment/chargebacks/How do I remedy this and is there a number I can call to talk to a person, which would make this much easier to explain and take care of.
There is no phone support. I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@davecgilbert are you able to pay the chargeback fee first? You can do that here:
https://wordpress.com/plans/designsbydavenet.wordpress.comWe’ll also be working to get the domain back, since it was cancelled when you contested the charge.
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