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Forums / paying for mapped domain

paying for mapped domain

  • Unknown's avatar
    fmbfl · Member · Sep 7, 2016 at 6:59 pm
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    Dear all,

    I have been made an admin for the outas.co.uk domain today, since I’m supposed to pay for the subscription. We have a mapped domain, which, if I remember correctly, was about 15 pounds/year. I just tried to enter my credit card information in order to pay for this . I have successfully added my credit card information, but I cannot get wordpress to use this information to pay for our mapped domain. Every time I click on ‘payment settings’ for this mapped domain, it takes me to the ‘do you want to upgrade?’ page, which I don’t want. How can I tell system to use my credit card information to pay for this as it is, but without changing anything else? Unfortunately this is somewhat urgent, since the mapping is to be renewed on 15/9/2016.
    Best
    Jonathan

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:01 pm
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    Companies, groups and organizations of any kind do not own blogs.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    If you do not have the required access you need to contact the employees who registered these accounts and sites under them and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:04 pm
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    In other words the owner of the blog has to take action. So as you are not the site’s owner, you have to contact them so they can transfer the blog and upgrades to another username account.
    See:
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
    Note: https://en.support.wordpress.com/change-credit-card-details/

  • Unknown's avatar
    fmbfl · Member · Sep 7, 2016 at 7:07 pm
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    Hi Timethief,
    thanks a lot. I’ll try to contact the owner and ask whether the blog (website?) can be transferred to someone else who has a credit card.
    Best
    Jonathan

  • Unknown's avatar
    timethief · Member · Sep 7, 2016 at 7:08 pm
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    You’re welcome.

  • The topic ‘paying for mapped domain’ is closed to new replies.

Tags

  • transferring blogs to another username account
  • transferring upgrades
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 9 years
  • Latest reply from fmbfl

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