paying for renewal
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my basic question is: how do I pay for my upgrade – which is the $13 domain name option
I do not have it set for auto-renew, it expires in 41 days as of today, and I can’t find where I input payment. I have looked around your help files but it all relates to auto-renewal information and cancellation, neither of which apply.
There is no link for making payment, something we will want to do within a couple of weeks. So what do I do?
When we set the site up on WP about 2 years ago, I paid for the upgrade personally, and had our business reimburse me. To my surprise my account was dinged a year later with no warning (fortunately its a small payment and did not cause problems) and I don’t want that to happen again. We would like to pay directly from one of the business’s accounts.
The blog I need help with is: (visible only to logged in users)
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okay – I think I figured out PART of the problem, but still need some advice. SOMEONE OUT THERE?????
We originally paid via an WP account I maintain for my personal blog. Since the site above has zilch to do with that, I made another couple of administrator accounts using our business emails/identities, and removed my personal account from the user list almost a year ago.
Signing in thru the business user accounts, I get no options to renew our domain/redirect stuff. Yesterday I issued an invite to the old personal account, and once my personal account was back on as an administrator, the enable auto renew option was where it was supposed to be.
But I need to renew thru the business user accounts, not my personal one. I still have no option to renew in that way.
So, what do I do?
I am disturbed that this VERY important payment issue, which can’t be unique to me, is going COMPLETELY ignored by wordpress. The only option for support is apparently thru this forum. And I am getting absolutely no help.
SO. HEEEEELLLLLLPPPPPP!!!!!!!!!!!!
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