Paying problems

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  valeriumidrigan · Member · Nov 7, 2022 at 12:08 pm

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  I want to pay 1 year subscription for wordpress premium, but when i insert postal code i receive error, but i insert real postal code.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Nov 7, 2022 at 6:10 pm

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  Hi there!

  Can you let us know what postal code you’re trying? Once we have that we’ll look into this for you and get this sorted.

  Thank you!

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  macrolors · Member · Nov 7, 2022 at 6:12 pm

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  I’m getting a HYTFSI error while billing. I’ve already tried using different cards but getting the same error.

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  staff-zinnia · Staff · Nov 7, 2022 at 6:45 pm

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  @ valeriumidrigan – We don’t want you to be held up from getting going with the new project. I have emailed you a payment form. This should work. You’ll see that I’ve added the yearly subscription for the premium plan to your account via https://wordpress.com/me/purchases/

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  staff-zinnia · Staff · Nov 7, 2022 at 6:46 pm

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  Hello @ macrolors –

  Please let me know which plan you were trying to purchase. I will send you a manual payment form which should work and then I’ll also add the plan to the account from my side of things. Thank you.

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  macrolors · Member · Nov 7, 2022 at 6:49 pm

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  @staff-Zinnia – The Premium (popular) Plan.

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  staff-zinnia · Staff · Nov 7, 2022 at 7:12 pm

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  Thanks @macrolors. I see you have 3 different sites registered on the account. Which one do you want this plan added to?