paying the mapping fee when no blue renew button exists anywhere on account.

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  kaycollis · Member · Dec 17, 2013 at 12:12 am

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  I am trying to pay for mapping fee. However, the initial contact person is no longer available and our site mapping has suspended. How do I change the contact person / person paying the mapping fee when the “initial” person is no longer available. Please help. The “blue renew” button is no where to be found on any screen and your support FAQs do not provide instructions when someone else no longer returns emails/calls/etc. for our website to continue the mapping feature.
  Thank you for your help.
  I hope since I am logged in you can see all my info. If not, please ask the questions & I will do my best at providing correct answers.
  Kay

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Dec 17, 2013 at 12:26 am

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  I really wish staff would enable anyone to pay for things but not enable autorenew. It would save so much time for everyone.

  I have flagged this for staff attention. Please be patient and keep an eye on the thread for their response.

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  auxclass · Member · Dec 17, 2013 at 12:31 am

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  I really wish staff would enable anyone to pay for things but not enable autorenew

  I made exactly that suggestion a few weeks ago -wow did I get beat up over that idea, yes it would really make things easier for everyone

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  kardotim · Member · Dec 17, 2013 at 11:29 am

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  The expired domain mapping upgrade has been removed. Feel free to re-purchase it now using your own account.

  I’ve sent your suggestion to our developers for future features and updates.

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  kaycollis · Member · Dec 17, 2013 at 4:35 pm

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  thank you for your help kardotim..

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  kardotim · Member · Dec 18, 2013 at 7:32 am

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  You’re very welcome. Feel free to contact us if you have any other questions.