payment

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  piperhk · Member · Dec 17, 2020 at 4:37 am

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  your company received my payment through my credit card last time, why this time my credit card is declined ? i’ve asked credit card company and there is no problem to use it.

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  kokkieh · Staff · Dec 17, 2020 at 6:02 am

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  Hi there,

  Your bank is declining the charges, not us, so please contact your bank directly. Also make sure there’s sufficient funds available on your card to buy the plan you’re trying to upgrade to.