Payment

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  wagsteel · Member · Jul 6, 2022 at 4:18 pm

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  Hello-

  I received the email below; however, I checked and we do have a valid credit card on file. I wanna make sure that our services arent interrupted. Could you confirm?

  Thanks,
  Yurter

  Don’t lose access to Google Workspace Business Plus
  The last payment for your Google Workspace Business Plus subscription for washingtonadvisorygroup.net failed. This indicates that there’s something wrong with your payment method.

  To prevent the suspension of all services for all users on August 3, 2022:

  Contact your bank or credit card company to resolve the issue with your payment method.
  Sign in to your Google Admin console and click Billing to retry or update your payment method and pay your outstanding balance. If you can’t resolve the issue, you’ll need to add a new payment method instead.
  See complete instructions for fixing payment and billing issues or contact our support team for additional help.

  Sign in

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jul 6, 2022 at 11:23 pm

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  Hi Yurter, if this is for Google products you bought through us, normally the email would come from us. You would log in with the email address that was sent to, then manage your upgrades here: https://wordpress.com/me/purchases

  That said, the email makes it sound like you bought the upgrade for this domain through Google directly, in which case you’ll want to log into that system with the account you used to set it up.