Payment

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  kcarl64378mysunywccedu · Member · Jan 3, 2023 at 8:50 pm

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  I am being billed even though I canceled my subscription. I have tried to re’cancel it on the website but it doesn’t show any information or any purchases.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 4, 2023 at 1:17 am

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  Hey there, it looks like you have another account. Can you log out and log in with the account associated with that the upgrade? You should be able to log in with the email address that gets renewal reminders.

  Does that help? If not, you can recover the account using these steps.