Payment

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  dubowskaad · Member · Jan 30, 2023 at 12:22 pm

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  Good morning,

  I made the payment. The money has been deducted from the account, but the website says that the payment failed.
  Please explain this problem.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 30, 2023 at 5:11 pm

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  Good Morning –

  Thanks for getting in touch. I don’t see any upgrades on the account you’ve used to contact us from. Please share the URL where you are trying to make the purchase from. Is it our plans page on https://wordpress.com/pricing?