Payment

  • Unknown's avatar
    upndo · Member ·

    Hello. When i try to do the payment of our plan upgrade it doesnt work. What can i do?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out.

    It looks like the business plan has been purchased, and is on the monthly plan, are you looking to upgrade to the ecommerce plan?

    To note, the plan is also set to renew automatically, so an additional purchase of that wouldn’t be required.

    To check, is there something in particular you’re looking to buy with WordPress.com? We can do our best to retrace next steps.

    Many thanks.

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