Payment

  • Unknown's avatar

    Hi, I just created my blog and upgraded it. I’m wondering if I will get the first payment of $12 back. It was mentioned that the first year is free, but my payment extends until December 2024. I am a bit confused. Thank you in advance for clarifying this.

    But my first year is now so why I am get charged?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Sure! I refunded the first payment of $12 since you upgraded to a yearly plan.

    The free domain credit is provided after upgrading to a yearly plan. Or if you have a domain and a yearly plan in the cart at the same time, the domain registration fee is waived.

    I see that you registered the domain first and then upgraded to a yearly plan. That’s why you were charged the domain registration fee.

    You can see the refund receipt at https://wordpress.com/me/billing

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

    Feel free to let us know if you have more questions.

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