Payment

  • Unknown's avatar
    davidjonesvi · Member ·

    My purchases have been blocked. Could you please help? Thanks!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    sajjadisbrilliant · Member ·

    Hey, I’m here to help with this.

    I checked your account, and there’s currently no block preventing purchases. In fact, it looks like you successfully purchased a subscription the day after your account was created.

    To help further, could you let me know:

    • What exactly are you trying to purchase?
    • What happens on your end — do you see any error messages or specific issues when attempting the purchase?

    This will help us pinpoint the issue more accurately.

    Also, since you’re just getting started, this guide is a great road map:
    https://wordpress.com/support/getting-started-with-wordpress-com/

    If you’d prefer to continue the conversation more securely, I recommend reaching out to us directly at help@wordpress.com.

  • The topic ‘Payment’ is closed to new replies.