Payment

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  mamaswellnessjoint · Member · Apr 15, 2015 at 4:49 pm

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  I can’t seem to add a new credit card to my account

  The blog I need help with is: (visible only to logged in users)

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  tomfromtechnoteamblog · Member · Apr 15, 2015 at 5:10 pm

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  Hi. Have you followed all of the instructions shown in this support article: https://en.support.wordpress.com/change-credit-card-details/

  Thanks,
  Tom

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  justjmay · Member · Apr 15, 2015 at 5:40 pm

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  I don’t know who to contact. Wish I could chat for a moment with someone. I canceled a premium blog in November14 through PayPal and them was charged my $100 anyway. Was sick for 3 months and never fought it. WP said I waited to late but I could have certainly disputed it because I did not. Would love to dispute. But really want to make sure that in Nov. again I will not be charged another $100. It was for a blog. http://www.todayshealthytreasures.com cancelled nov.12.

  If this is not the correct place to contact who do I contact???

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  tomfromtechnoteamblog · Member · Apr 15, 2015 at 5:42 pm

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  Well I can tag this for staff assistance if you like. Just let me know.

  Alternatively, you can use the Live Chat option on the admin page or send an email to this address:
  help@wordpress.com

  Just let me know what you want to do.

  Thanks,
  Tom

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  justjmay · Member · Apr 15, 2015 at 5:44 pm

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  I guess I could do staff assistance

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  tomfromtechnoteamblog · Member · Apr 15, 2015 at 5:45 pm

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  Ok. I’ll tag this topic for staff assistance. Please make sure you’re subscribed to the topic so that you know when a member of WP.com staff responds.

  Thanks,
  Tom

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  siobhyb · Member · Apr 19, 2015 at 11:47 am

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  Hi @julimay: As this issue involves a contested charge, our billing team will need to resolve this privately with you.

  You’ll see a red banner at the top of your site’s WP Admin when heading to the following link:

  https://todayshealthytreasures.wordpress.com/wp-admin/

  Please follow the link given within the “If you have any questions, click here to contact us.” text, and then submit the form. Someone from our billing team will then be in contact with you to sort this out. Thanks!