Payment

• 

  numerisationplateau · Member · May 31, 2016 at 1:56 pm

  • Copy link
  • Add topic to favorites

  I received an email this morning that there was a problem my payment but I don’t understand because the payment was successfully made on april 26th.
  Is there a phone number to call wordpress billing support?

  Thank you,

  The blog I need help with is: (visible only to logged in users)

• 

  danielancines · Member · May 31, 2016 at 2:01 pm

  • Copy link

  Hi numerisationplateau, how are you?

  In this case, you have to contact the WordPress.com support, they can help you to understand why you had problems with your payment.

  You can check this link below for further informations:

  https://wordpress.com/help

  Regards.

• 

  numerisationplateau · Member · May 31, 2016 at 2:21 pm

  • Copy link

  Thank you DanielLancines,

  I don’t see anywhere where I can contact wordpress.com
  It sending me to the process I just did.

• 

  supernovia · Staff · May 31, 2016 at 4:25 pm

  • Copy link

  Hi @numerisationplateau, the email explains what happened and has instructions on resolving the issue.

  If you need help, feel free to reply to that email with questions. You’ll also have access to private support again once this is resolved.