payment

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  sammipummel · Member · Dec 15, 2016 at 1:43 pm

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  . I paid the amount of USD 99,- o 29. Oktober 2016

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 18, 2016 at 6:41 am

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  I am not seeing any upgrades associated with the WordPress.com user account you are posting from. Could you have a second WordPress.com user account?

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  sammipummel · Member · Dec 26, 2016 at 6:10 pm

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  Hello,

  I can’t understand your mails. My website is https://kairo-kapstadt.com/.

  I paid for the reneval of this site onOct. 27th 2016 US 99,-

  I got this email from you:

  Your message is not ok:

  Your WordPress.com domain kairo-kapstadt.com is due for renewal.

  We attempted to renew your domain kairo-kapstadt.com on the site ‘muenchenkapstadtdotorg.wordpress.com’ but experienced a problem taking payment.

  I don’t need ‘muenchenkapstadtdotorg.wordpress.com’

  Please help me

  kind regards

  Wilhelm H. Heineking

  http://www.merkbrück.de

  61 Southern Cross Dr.

  Constantia 7806

  Southafrica

  Tel. 0027 21 794 4144

  Cell 082 2268 703

  Fax 0027 21 794 4144

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  staff-ozmodiar · Staff · Dec 28, 2016 at 2:22 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the upgrade.

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  sammipummel · Member · Dec 29, 2016 at 10:00 am

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  Dear rootjosh,

  I need your help.

  You wrote: You will need to log into that second account in order to renew the upgrade.

  I don’t know, how to log in and how can I switch my payment to the other second account?

  I don’t need https://muenchenkapstadt.wordpress.com

  I use only https://kairo-kapstadt.com/

  And I have paid for the prologation for the year 2017 in Octobre 2016

  mit freundlichen Grüßen

  Ihr

  Wilhelm Heineking

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  staff-ozmodiar · Staff · Dec 29, 2016 at 5:57 pm

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  You need to log into your other account to get this all sorted out.

  Can you please try entering any of your old or rarely used email addresses into the lost password system:

  http://en.wordpress.com/wp-login.php?action=lostpassword

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  sammipummel · Member · Dec 29, 2016 at 7:00 pm

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  It is impossible to do what you propose

  mit freundlichen Grüßen

  Ihr

  Wilhelm Heineking

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  sammipummel · Member · Dec 29, 2016 at 7:00 pm

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  It is necessary to guide me by telephone

  mit freundlichen Grüßen

  Ihr

  Wilhelm Heineking

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  staff-ozmodiar · Staff · Dec 29, 2016 at 9:25 pm

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  It is impossible to do what you propose

  Why is it impossible? Are you unable to use the lost password form?

  http://en.wordpress.com/wp-login.php?action=lostpassword

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  sammipummel · Member · Dec 29, 2016 at 9:40 pm

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  Hello,

  I have not lost my passwords. I can open it but then???????????

  Here are all my passwords. Please do it for me

  mit freundlichen Grüßen

  Ihr

  Wilhelm Heineking

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  staff-zinnia · Staff · Dec 29, 2016 at 11:48 pm

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  Wilhelm – I have replied to your email. Please send all further replies via email so we can keep all communication in one place.