Payment

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  alwaysfightthefight · Member · Mar 24, 2019 at 9:45 am

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  I have twice input my payment detail and twice been told it was authenticated….and yet twice been told you couldnt take payment at this point?????? so what do I do next ???

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Mar 24, 2019 at 11:26 am

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  Hi there, please wait until a Staff member replies to this thread. Thanks.

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  staff-zinnia · Staff · Mar 24, 2019 at 7:38 pm

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  Hi –

  After reviewing the account I can see that there aren’t any upgrades or charges made to this user account. Do you think they could’ve been attempted from a different username?

  Once a charge is successfully processed on our end you’ll get an emailed receipt notification from us.

  I would also suggest asking your bank to make sure they aren’t blocking the charge. Sometimes they do that automatically assuming it’s fraudulent.