Payment

• 

  lgoushey160318 · Member · Sep 1, 2019 at 1:44 pm

  • Copy link
  • Add topic to favorites

  I am trying to renew my membership but I can’t find the site on the payment form

• 

  mywritingmuscle · Member · Sep 1, 2019 at 2:01 pm

  • Copy link

  Hello @lgoushey160318,

  Would you be able to tell us the url for the site you are trying to renew membership for?

  We would be able to provide you relevant information if we knew the site url to begin with.

  Let us know. Look forward to guiding you in the right direction.

• 

  lgoushey160318 · Member · Sep 1, 2019 at 2:08 pm

  • Copy link

  transnationalliteracies.com I received a renew noticed for this site.

• 

  mywritingmuscle · Member · Sep 1, 2019 at 2:18 pm

  • Copy link

  Thank you for sharing the site url with us.

  I will go ahead and tag this post for staff’s attention. Someone from the staff will be able to look into this in detail and even assist you with it. Please be patient and someone from the staff will reach you shortly.

  Hope this helps. Have a lovely rest of the weekend.

• 

  fstat · Staff · Sep 1, 2019 at 3:47 pm

  • Copy link

  Hi there,

  That site is owned by a different WordPress.com account than the one you’re using to contact us.

  If you’re having trouble logging in to that account please follow our Account Recovery instructions:

  Recover Your Account